Introduction
This policy outlines how we protect user privacy, what data we collect, how we use and store it, and the rights users have regarding their personal information.
The website is owned and operated by Aston Reef Consultant Engineers ("we", "us", or "our"). We take a proactive approach to privacy and ensure all necessary steps are taken to protect the privacy of users throughout their visit. This website complies with all UK national laws and requirements for user privacy, including the UK Data Protection Act 2018 and the UK GDPR.

Use of Cookies
What Are Cookies?
Cookies are small text files saved to your device that store information about your interactions with a website. This enables the website to provide a more tailored user experience.
What Do We Use Cookies For?
•    To remember your personal settings and preferences
•    To improve navigation and user experience
•    To collect anonymous data via tools such as Google Analytics to help us understand how visitors use the website. These cookies do not store personally identifiable information.
Cookie Preferences
You may control the use of cookies through your browser settings. Please note that blocking cookies may affect the functionality of the website.

Personal Information
What We Collect
When you interact with our website, contact forms, or services, we may collect:
•    Name
•    Business or home address
•    Email address
•    Telephone number
•    Project details or service-related enquiries
•    Any additional information provided via contact forms, email, or phone

How We Collect Information
a. Directly Provided Data
We collect personal information when you:
•    Submit an enquiry
•    Request a quote
•    Subscribe to updates or marketing
•    Communicate with us by phone, email, or in writing
We use this information to:
•    Respond to your enquiry or provide services
•    Maintain communication during project work
•    Send updates or important service-related information
•    Maintain records for regulatory and internal reporting
•    Improve our service and website functionality
b. User-Authorised Data
With your permission, we may collect information from third-party platforms (e.g., social media or location data via mobile browser settings). We will only do this if you grant explicit access.

Information Use and Retention
We retain your personal information only as long as necessary to:
•    Deliver engineering services
•    Meet legal and regulatory obligations
•    Conduct reporting or trend analysis
Once your data is no longer required, we will delete or anonymise it securely.

Marketing and Communications
We may contact you with marketing or service-related communications only if you have provided explicit consent.
You can withdraw your consent at any time by:
•    Clicking "unsubscribe" in an email
•    Contacting us at enquires@astonreef.co.uk 
We will never share your information with third parties for their own marketing purposes.

Sharing Your Information
We will only share your personal information in the following cases:
•    With third-party service providers (e.g. subcontractors, consultants, or cloud platforms) who support our services
•    Where required by law or regulation
•    To prevent fraud or ensure the safety of users
All third parties must comply with UK data protection laws and are under strict contractual obligations.

Your Rights
You have the right to:
•    Access your personal information
•    Correct inaccurate or outdated data
•    Request deletion (“right to be forgotten”)
•    Withdraw consent for processing
•    Request data transfer to another provider (where applicable)
To exercise your rights, email us at:enquires@astonreef.co.uk
We may ask for proof of identity before acting on data requests. A fee may be charged for excessive or unfounded requests.

Security
Your data is stored securely using Wix infrastructure and other UK-compliant systems. We implement appropriate technical and organisational measures to protect data from unauthorised access, alteration, disclosure, or destruction.

External Links
This website may link to external websites (e.g. suppliers, partners, or regulators). We are not responsible for their privacy policies. Please review those policies before submitting personal information to external sites.

Consent
By using our website or providing personal information, you consent to the collection and use of that information as outlined in this policy. Where additional consent is required, we will inform you clearly at the time.

Changes to This Policy
We may occasionally update this Privacy Policy. The current version will always be published on our website. We encourage you to review it periodically.

Contact Us
For any questions about this policy, or to exercise your rights, contact us at:
Aston Reef Consultant Engineers
30 Trelevan Close St Austell PL25 4UU
Enquires@astonreef.co.uk
Tell: 01208 811153